Privacy Policy

1. Introduction

Metro Van Motors is committed to protecting your personal information in accordance with British Columbia privacy laws.

 

2. Information We Collect

We may collect the following information:

Name, phone number, and email address

Vehicle details (VIN, make, model, year)

Billing and payment information

Service history

Website usage data (IP address, browser type, pages visited)

 

3. Use of Information

Your information is used to:

Provide automotive services

Communicate about appointments and repairs

Process payments and invoices

Maintain service records

Improve customer experience

Comply with legal requirements

 

4. Consent

By providing your personal information, you consent to its use as outlined in this policy. You may withdraw consent where legally permitted.

 

5. Disclosure of Information

We do not sell or rent your information. Information may be shared with:

Payment processors

Parts suppliers (for warranty or orders)

Legal authorities when required

 

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

 

7. Retention

We retain personal information only as long as necessary for business, legal, and warranty purposes.

 

8. Your Rights

You may request access to your personal information or request corrections if it is inaccurate.

 

9. Cookies

Our website may use cookies to improve functionality and analyze traffic. You can disable cookies in your browser settings.

 

10. Third-Party Links

We are not responsible for the privacy practices of external websites linked on our site.

 

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.